Share:
Regional Service Center
Americas, Canada and the Caribbean
North America
Country or Region Support Available in Phone Number Fax Number Email
Canada English (866) 643-9421 (661) 775-6475
United States English (866) 643-9421 (661) 775-6475
Latin America
Country or Region Support Available in Phone Number Fax Number Email
Anguilla English, Spanish 866-993-9330
Antigua & Barbuda English, Spanish 866-993-9303
Argentina English, Spanish 0800-222-9467
011-5776-1000
Aruba English, Spanish 305-418-9136
Bahamas English, Spanish 800-389-0489
Barbados English, Spanish 866-993-9304
Belize English, Spanish 815 – Pin 3140
Bermuda English, Spanish 866-993-9305
English, Spanish 001-866-543-2085
Bolivia English, Spanish 800-100-714
Bonaire English, Spanish 001-866-543-2085
Brazil Portuguese 0800 761 7454
11-4706-0900
British Virgin Islands English, Spanish 866-993-9306
Cayman Islands English, Spanish 866-993-9308
Chile English, Spanish 800-202-011
Colombia English, Spanish 01800-093-1234
5870300
English, Spanish 001-866-543-2085
Costa Rica English, Spanish 0800-016-1034
Curaçao English, Spanish 001-866-543-2085
Dominica English, Spanish 866-993-9309
Dominican Republic English, Spanish 1-800-751-3455
Ecuador English, Spanish 1800-010-288
El Salvador English, Spanish 800-6676
English, Spanish 001-866-543-2085
English, Spanish 001-866-543-2085
English, Spanish 001-866-543-2085
Falkland Islands (Islas Malvinas) English, Spanish 305-418-9137
French Guiana English, Spanish 805 51 01 01
Grenada English, Spanish 866-993-0313
Guadeloupe English, Spanish 805 51 01 03
Guatemala English, Spanish 1800-300-0069
Guyana English, Spanish 305-418-9138
Haiti English, Spanish 193 – Pin 3140
Honduras English, Spanish 800 0122 – Pin 3140
Jamaica English, Spanish 866-993-9302
Martinique English, Spanish 805 51 01 05
Mexico English, Spanish 01-800-123-3353
Montserrat English, Spanish 866-993-9315
Netherlands Antilles English, Spanish 001-866-543-2085
Nicaragua English, Spanish 01800 0166 –Pin 3140
Panama English, Spanish 800-051-0398
Paraguay English, Spanish 009 800 54 2 0049
Peru English, Spanish 80054238
Puerto Rico English, Spanish 877-678-8032
Saba English, Spanish 001-866-543-2085
St. Eustatius English, Spanish 001-866-543-2085
St. Kitts and Nevis English, Spanish 866-993-9318
St. Eustatius English, Spanish 001-866-543-2085
St. Lucia English, Spanish 866-993-9317
English, Spanish 001-866-543-2085
St. Maarten, N.A. English, Spanish 001-866-543-2085
St. Martin English, Spanish 305-418-9139
St. Vincent and the Grenadines English, Spanish 866-993-9319
English, Spanish 001-866-543-2085
Suriname English, Spanish 305-418-9140
Trinidad and Tobago English, Spanish 866-994-9312
Turks and Caicos Islands English, Spanish 866-993-9320
Uruguay English, Spanish 000 4054 083
Venezuela English, Spanish 800-100-4610
US and British Virgin Islands English, Spanish 1-877-678-8033 (U.S.)
1-866-993-9306 (British)
For all other countries in Latin America & the Caribbean English, Spanish
[back to top]
Asia / Pacific
Country or Region Support Available in Phone Number Fax Number Email
Australia English 13 20 58 (Option 3)
+61 2 98702200
Bhutan Various +91 80 4010 3000 Fax: +91 80 6658 6700
Hong Kong SAR Various Phone: (852) 3002 7866 Fax: (852) 2989 6399
Indonesia Various +62 21 515 5151 (Toll free within Jakarta)
0800 120 1201 (Toll free outside Jakarta)
001 803 852 9432
Fax: +65 6324 6181
Japan Japanese 0120-750052 0120-542422 https://support.microsoft.com/contactus/
emailcontact.aspx?scid=sw;ja;1676&ws
Korea Various Phone: 00798 852 1 2491 Fax: (852) 2989 6399
Macau Various Phone: (852) 3002 7866 Fax: (852) 2989 6399
Malaysia Various 1800 886 295 (Toll free within Malaysia)
001 800 6427 6738 (Outside Malaysia)
Fax: 1800 806 083
Maldives Various +91 80 4010 3000 Fax: +91 80 6658 6700
Nepal Various +91 80 4010 3000 Fax: +91 80 6658 6700
New Zealand English 0800 800 004 (Option 3)
+61 2 98702200
People's Republic of China Various Phone: 800 819 0550 / 400 620 0550 Fax: +86 21 2603 7547
Philippines Various 1800 1441 0158 (Toll free within Philippines)
001 800 6427 6738
Fax: +65 6324 6181
Singapore Various 800 852 3543 (Toll free)
001 800 6427 6738 (Outside Singapore)
Fax: +65 6324 6181
Taiwan Mandarin 02 2999-8833 press 2, press 7, press 3
0800-00-8833 press 2, press 7, press 3 (Toll free within Taiwan, land line only)
Fax: 0800-00-8833 press 7
Thailand Various 01 800 441 0560 (Toll free within Thailand)
001 800 6427 6738
Fax: 001 800 656475
Vietnam Various Phone: 844 935 1053 (Toll free within Vietnam) Fax: +65 6324 6181
[back to top]
India, Sri Lanka and Bangladesh
Country or Region Support Available in Phone Number Fax Number Email
Bangladesh +91 80 4010 3000 Fax: +91 80 6658 6700
India English 1800 102 1100 (Toll free within India, Airtel line)
1800 111 100 (Toll free within India, MTNL/BSNL line)
Fax: +91 80 6658 6700
Sri Lanka +91 80 4010 3000 Fax: +91 80 6658 6700
[back to top]
Europe, Middle East and Africa
Country or Region Support Available in Phone Number Fax Number Email
Austria German 0800 291193 0049 5241 21 00403
Belgium Dutch, English, French 0800 75295 0049 5241 21 00403
Denmark English 80-887917 0049 5241 21 00403
Finland English 0800-913124 0049 5241 21 00403
France French 0800 909129 0049 5241 21 00403
Germany German 0800 1815190 0049 5241 21 00403
Ireland English 1800-882195 0049 5241 21 00403
Israel English 180-945-1103 0049 5241 21 00403
Italy Italian 800 780353 0049 5241 21 00403
Middle East & North Africa English +49 5241 21 00401 0049 5241 21 00403
Netherlands Dutch 0800 0227261 0049 5241 21 00403
Norway English 800-19307 0049 5241 21 00403
Poland English 8004911554 0049 5241 21 00403
Portugal English 800-844559 0049 5241 21 00403
Russian Federation (Moscow Only) English 8-800-555-0-552 (Russian speaking)
810-800-20311044 (English speaking)
0049 5241 21 00403
South Africa English 800981056 0049 5241 21 00403
Spain Spain 900 972 906 0049 5241 21 00403
Sweden English 0200 214322 0049 5241 21 00403
Switzerland French, German 0800 836726 (French)
0800 836725 (German)
0049 5241 21 00403
United Kingdom English 0800 0517215 0049 5241 21 00403
All EMEA Toll Number English +49 5241 21 00402 0049 5241 21 00403
For all other European countries or regions that do not have an individual listing above. English +353 18831014 +49 5241 21 00403
[back to top]
Customers in the Belarus, Czech Republic, Kazakhstan, Poland, Romania, Russian Federation, Slovakia and Ukraine, please contact your local reseller as listed below to apply for membership.
Country Reseller Address Phone / Fax Email / Website
Belarus Incom Minsk, Masherova ave, 54, room 5, office 2, 220113 Phone: +375 17 268 4545
Fax: +375 17 268 45 45
Czech Republic DAQUAS s.r.o. Anny Letenské 7
120 00 Praha 2, Czech Republic
+420 (2) 2251 2201 OR
+420 (603) 44 24 34
| http://www.daquas.cz/
Czech Republic Computer Help s.r.o. Blanická 16
120 00 Praha 2, Czech Republic
00420 2 21 503 556 | http://www.computerhelp.cz/
Kazakhstan LogyCom 8, Aralskaya st. 050056 Almaty, Kazakhstan Phone: +77272275822
Fax: +77272705478
Poland APN Promise ul. Kryniczna 2
03-934 Warszawa, Poland
+48 (22) 35-51-641
Poland Computer Plus Krakow SA ul. Krowoderskich Zuchów 14
31-272 Kraków, Poland
(12) 254-28-00 | http://www.computerplus.krakow.pl/
Romania Net Brinel SA Blvd. Nicolae Titulescu nr. 4, 400420 Cluj-Napoca, Romania Phone: +40-264-414610, +40-264-430280
Fax: +40-264-414617, +40-264-430285
| http://www.brinel.ro/
Russia SoftLine Company Main office - Derbenevskaya nab., d. 7, str 8., 115114, Moscow, Russia
Logistics center - Ugreshskaya 2-76, Office 303, 115088, Moscow, Russia
Aleksey Fedoseev: +7 (495) 2320023 187 | http://store.softline.ru/microsoft/microsoft-dreamspark/
Slovakia Exespol. s r.o. Exe Spol:
Slávičie údolie 6
811 02 Bratislava
Slovak Republic
Phone: +421-2-67 296 111
Fax: +421-2-67 296 666
Ukraine SoftLine Company Main office - Derbenevskaya nab., d. 7, str 8., 115114, Moscow, Russia
Logistics center - Ugreshskaya 2-76, Office 303, 115088, Moscow, Russia
Aleksey Fedoseev: +7 (495) 2320023 187 | http://msdnaa.allsoft.ru/
[back to top]
Customers in India should contact their local reseller as listed below to apply for membership.
Country Location Reseller Phone Email / Website
India Hyderabad Alliance Prosys India Pvt. Ltd. 040-66161617/66161616 | www.allianceprosys.com
India AP/KN/Meerut/Tamil Nadu/Kerala/MP EduKinect 040 65890997 | www.edu-kinect.com
India Tamilnadu Indicom Software and Services 044-24484532533 | www.indicomsoftware.com
India New Delhi Kamtron Systems Pvt. Ltd. 011-26286258/259/460 | www.kamtrononline.com
India Mumbai LDS InfoTech Pvt. Ltd. 022-42310310 | www.ldsinfotech.com
India Kolkata Microtech Software 033-22190001/ 1666 | www.microtech.com
India New Delhi RAC Technologies 011-41621231 / 26447691 | www.ractechnologies.net
India New Delhi SoftNet MegaTrends Pvt. Limited 011-28124928 / 28122902 | www.softnetinfosys.com
India Pune/except rest of MH/Goa Sujata Computers Private Limited 020-40100300/25450102 | www.sujataindia.com
India Mumbai/Rajasthan/Gujarat/MP/Punjab Technofirm Software 079-26561452/53/54 | www.technofirmsoftware.com
[back to top]